single-family

Why Choose Highland?

Many of our managers are real estate investors themselves, so we know what it feels like to not only own and manage a property, but also experience the potential frustrations that can happen when using a third-party management company. As landlords, the last thing we want to find are unexpected charges and deductions in our monthly reporting which affects our bottom line, or slow communication from our manager.

At Highland we believe in being fully transparent and responsive with our clients, and keeping commissions straightforward and simple by not nickel and diming our investors with extra leasing fees or unexpected management charges. We structure our monthly commissions so that our clients’ goals are put first, and our property managers are highly motivated to secure the best tenant at the highest rate possible as soon as possible.

Our Services:

• Comprehensive market analysis that outlines the rental value of your property
• Assistance with value-add opportunities that could help increase your rental range
• Online owner portal for accessing monthly reports and paid invoices
• Tenants have access to an online portal for making rent payments and submitting maintenance requests
• ACH deposit for monthly draws
• Quarterly inspections for lease compliance and care of property
• Annual maintenance inspection which includes detailed report and pictures
• Professional photography and video
• Detailed listings, marketing your property on 30+ different websites including Zillow, Apartments.com, Zumper, etc
• In-person showings
• Thorough credit and background checks:
• All tenants must have a minimum of 650 credit score with no outstanding utility or housing debt
• No evictions, bankruptcies or foreclosures in the last seven years
• Gross monthly income must be at least 3x the monthly rent, and be confirmed by previous pay stubs and letter from employer
• Must have positive rental reference from current and previous landlords
• If coming with a pet, both current and previous landlord must give positive reference for approval
• Manage your tenant’s maintenance requests from start to finish. *Larger Capex repairs that exceed $2,000 might have to be managed by the owner.
• 24-hour emergency maintenance services

Our Fees:

• 10% management commission on collected rent
• $395 Onboarding Fee (one-time only fee per property)

Where you save...

• No monthly commission charges when a property is vacant, or a tenant has not paid rent. 
• No leasing fees when securing a new lease, or re-listing fees when securing a renewal
• No upcharges on vendor invoices